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NEW YORK, Sept. 26, 2017 /PRNewswire/ — The Kinetix Group (TKG), a New York City-based life science marketing agency and care delivery consultancy, is pleased to announce its partnership with Care Experience, an AI SaaS platform leveraging the voice of the patient to improve the patient experience, drive engagement, and deliver improved care outcomes. This partnership ensures that the voice of the patient plays a pivotal role in improving the overall patient experience, driving patient activation and empowering patients to be a key part of the care team.
The partnership will serve three distinct market segments:
- Hospital and medical groups that are managing risk contracts
- Medical device and pharmaceutical companies interested in improving patient engagement
- Eye care industry stakeholders that can benefit from TKG’s existing strategic, business development, and practice management expertise
Care Experience LP, founded by Gautam R. Mahtani in Dallas, TX, works with many of the nation’s preeminent health systems to promote enhanced patient experiences and care coordination. The firm’s CRMD™ software platform provides cross continuum patient engagement/feedback, real-time analytics with embedded AI plus patient journey mapping, and care personas to drive the experience, engagement and outcomes. Since January 2016, Care Experience technology has been utilized in over 900,000 patient interactions.
“The overarching mission of Care Experience is to elevate the voice of the patient in treatment decisions. The Kinetix Group demonstrates a similar commitment to always putting the patient first in the actionable solutions they build for their clients. Our combined strengths will help organizations better understand patient disease areas, discharge processes, and the overall experience of their patients so their patients can proactively self-manage,” Mahtani states.
The Kinetix Group works directly with life science, payer, and health system clients to improve patient engagement with the goal of improving patient self-management. TKG also provides patient journey mapping and clinical data solutions through its expanding CMS Practice Transformation Network. TKG is excited to share its unique expertise in the payer and life science landscapes, and to work with Care Experience to deliver best-in-class patient-centered solutions to healthcare stakeholders across the country.
“Our partnership with Care Experience is a key opportunity to expand TKG’s commitment to improving patient experience through our proven life science and care delivery optimization solutions,” says John Strapp, Jr., Chairman of The Kinetix Group.
The Kinetix Group (TKG) empowers life science companies to effectively engage with health system and payer customers by developing strategies and real-world solutions aimed at impacting the right patient, at the right time, with the right care. TKG also works directly with health systems and payers to build and implement value-based delivery models for identified patient populations. To learn more, go to www.thekinetixgroup.com.
Care Experience exists because clinical communication is broken, the voice-of-the-patient is not incorporated into care, and patients are being lost in a fractured system. We improve communications to help drive patient outcomes by capturing the voice-of-the-patient across the care continuum. For more information, visit https://www.careexperience.com/.